Frequently Asked Questions

Everything you need to know about your Warsenal order.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I track my package?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Warsenal, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and work exclusively with manufacturers who adhere to fair labor standards.